Coaching Caregivers and Care Management

Care management is just that: managing and keeping on-task the realm of health-care professionals, agency representatives, facility caregivers, while educating and assuring the client's family, friends, and legal representatives or guardians.

The professional title of "Geriatric Care Manager" or "GCM" only partially describes our role as it pertains to clients and their support systems. Geriatric care managers plan and facilitate the caregiving process. Coaching Caregivers LLC provides care management for both elderly and disabled adults, as we have found that disabled people often face many of the same issues as our elderly clients.

On an ongoing basis, we provide care management to our clients in western Massachusetts. These clients might have local family members who are overwhelmed by managing both the care of their relative and their own lives. Others have caring family members who live at a distance or have no involved family. We also advocate for hospital and rehab-center patients and for residents of nursing homes or assisted-living facilities. Advocating for someone who resides in a health care facility allows us to address that client's consistent on-going needs, in a manner that typically brings positive results in a quick fashion.

In many cases an elderly or disabled client chooses to live at home. For these clients, we assess the physical, mental, and behavioral needs of each person and then plan and implement the necessary home care through the most appropriate and reputable agency, and monitor the process from there.

Coaching Caregivers also can arrange, transport, and accompany clients to medical appointments. At medical visits, we help our clients clearly present their problems and symptoms, in order to ensure that their health care is efficiently, effectively, and carefully provided. After these appointments, we fulfill any follow-up measures -- such as seeing to the filling of prescriptions, further tests, and/or appointments with other providers -- while updating the client's family members and legal guides (often by email).

Please call (413) 775-4570 to consult with Coaching Caregivers LLC on a one-time, short-term, or on-going basis.